Help, feedback and confusing results

Use #help for ordinary questions and #tickets for reports, appeals, private information or account-specific problems. Read #rules for the community rules and #announcements for changes.

For a useful report, include:
• What you expected and what happened.
• The realm, skill or menu, exact message, and approximate time.
• Your level, equipment and active perks if progression is involved.
• A transaction reference for a trade issue; share private details in a ticket.

Check your items, balance, mailbox and transaction history before repeating a purchase that may already have succeeded.

For a balance concern, describe a repeatable activity and compare a short session before and after. Separate gathering time from travel, preparation and recovery. A fast legitimate method is useful evidence; explain what makes it unusually effective.

Suggestions can be submitted with /suggest add in Discord or Minecraft. Acknowledging feedback does not promise a specific change.